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My account is unavailable. What can I do?

There are many reasons for your account to be unavailable, such as:
1. Self-deactivation. In this case, we suggest you register a new account or contact service/sales representative.
2. Deactivated due to trading rules violation
3. Due to security reasons, we temporarily locked your account to protect your information.

Note: check your email inbox. You may have missed important information regarding your account.

If you have any question with ordering, feel free to contact us.

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This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

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